“Mr. Dotson: Allow me to express my gratitude to you for the kindness and respect you showed me the day we met at the residence. Your professionalism helped to calm me and make a very difficult situation a bit more bearable. Thank you”
(J.G. Winchester, KY).
“John, you did a fine job on this claim and I just wanted to say thank you for your help!”
“You’re very knowledgeable and detailed … glad I’ve got you on this claim. I think we’ve responded promptly and fairly. Just to let you know that I’ve been very pleased with your work on this claim” (R.H.).
“His demeanor with us and our customers has always been excellent. He has good technical knowledge and provides good feedback and advice for resolution. John cares about our customers just like we do, and takes pride in his service. I could count on John to be responsive no matter when I called him.”